Refund Policy

Qualifying new merchandise can be returned for defective or non-defective reasons. Qualifying exchanges are also accepted. A request must begin within 30 calendar days after delivery.

Condition and supporting details

A non-defective item must be new, unused, and complete with original packaging, labels, accessories, and supplied materials. Damage, defects, missing parts, incorrect fulfillment, or a substantial mismatch with the listing may also be reported. Mandatory consumer rights are not limited.

Approval comes before mailing

Email ufefove771@gmail.com with the order number, checkout email, reason, and relevant photos or video. Wait for approval and the confirmed return address before sending anything; the General mailing address is not automatically a return facility. A free prepaid return label is included in the parcel. If it is missing or lost, contact us for assistance. We do not charge a restocking fee, and exchanges depend on stock.

Refund timing

After approval, we process and initiate the refund to the original payment method within 10 days. The bank, issuer, or payment provider may require additional time to post the credit.